IBM Referral Drive for Technical Support Associate:
An Employee Referral Drive is scheduled for Technical Support Associate Post
Date: Sunday, Sept 14, 2014
Venue: Manyata Embassy Business Park, G2 Block, Near Hebbal, Outer Ring Road, Nagawara, Bangalore - 560045
Eligibility Criteria :
# Graduate (10+2+3), B.E/B.Tech, Post Graduates, Diploma Holders (10+2+3)
# Fluent Communication
# Candidates applying and selected for the job will be expected to work in night shifts. Shifts will be 24x7 in nature and can vary depending on geographies supported
# 0-24 months experience
Work Location: Bangalore, Hyderabad
Job Description : Providing Voice Support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
# Remote Infrastructure support delivery
# Resolve routine customer problem
Mandatory Skills :
# Understanding of Operating Systems
# Browser Support - Internet Explorer
# Strong computer skills
# Excellent oral and written communication skills
# Excellent Customer Service Orientation
# Neutral accent
Search IBM employee and Interested candidates can forward their CVs asap to his email id with his/her permission.
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